Astro Advanced Analytics – Terms of Service

Last updated: June 12, 2025

1. Acceptance of the Terms

By entering, connecting to, accessing, or using the Platform and/or Site, you acknowledge that you have read and understood these Terms of Service (“Terms”), including our Privacy Policy. You agree to be bound by them and to comply with all applicable laws and regulations. These Terms constitute a binding and enforceable legal contract between Astro Advanced Analytics, Inc. (“Astro Advanced Analytics,” “we,” “us,” “our,” “Company”) and you.

IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT ENTER, CONNECT TO, ACCESS, DOWNLOAD, OR USE ANY PART OF THE PLATFORM.

The Site and/or Platform is available only to individuals who (a) are at least thirteen (13) years old and (b) possess legal capacity to form a binding agreement under applicable law, or have received the required consent from a legal guardian. If you are between 13 and 18, you represent that your guardian has reviewed and agreed to these Terms. We reserve the right to request proof of age at any time and to block access by anyone under 13.

2. The Site and Platform

The Platform is a Software-as-a-Service (SaaS) solution that helps you conduct product research for e-commerce sales by providing market insights, competitor analysis, and sales data. To do so, the Platform interfaces—via standard OAuth APIs—with your third-party e-commerce accounts  (“E-commerce Account(s)”) such as Amazon, in order to retrieve certain information (“User Data”) and enable data-driven strategies.

The Site provides information about Astro Advanced Analytics and hosts the login to the Platform. The Site and/or Platform may also provide Q&A, videos, text, images, data compilations, documentation, analytics dashboards, logos, and other materials (“Content”).

ASTRO ADVANCED ANALYTICS WILL NOT BE LIABLE FOR ANY DAMAGES OR LOSSES INCURRED BY YOU OR ANY OTHER PERSON AS A RESULT OF OR IN CONNECTION WITH YOUR USE OF THE SITE, PLATFORM, OR CONTENT. YOUR USE IS ENTIRELY AT YOUR OWN RISK.

Note: Standard internet, data-usage, or network-connection fees imposed by your service provider may apply.

3. Use Restrictions

You agree not to do any of the following — unless expressly permitted by these Terms:

4. Registration and User Account

To use the Services, you must register and create a “User Account.” Registration requires accurate, current information (e.g., name, email). You may maintain only one active Account for the benefit of a single legal entity. You are responsible for safeguarding your credentials and all activity under your Account.

We may suspend or terminate your Account if we believe you have impersonated another person or otherwise violated these Terms. To terminate an Account, contact support@astroadvancedanalytics.com or use the “Manage Subscription” section within the Platform.

5. Consideration

Access to the Platform requires a paid subscription (“Subscription”) per the pricing page: /settings/billing. Subscription fees are billed in advance every thirty (30) days.

If payment fails or credit-card data is invalid, we may suspend or cancel your Subscription until payment is resolved. Fees exclude applicable taxes, which you must pay unless they are based on our income.

Pricing changes — We may modify fees at any time; you will be notified at least 30 days in advance, and changes will not affect an already-paid billing period.

Refund Policy

All subscription payments are non-refundable, including partial billing cycles. If you cancel, you will retain access until the end of the current billing period. Refunds for unused time are provided only where required by applicable law.

6. User Data

As between you and Astro Advanced Analytics, you retain ownership of your User Data. You grant us a limited license to process that data solely to provide and improve the Services. You represent that you have all rights and consents required to link any E-commerce Accounts to the Platform and to provide User Data.

7. Privacy Policy

Your use of the Platform is also governed by our Privacy Policy, which describes how we collect, use, store, and share personal information. By using the Platform, you consent to our privacy practices.

8. Trademarks, Intellectual Property, and Feedback

“Astro Advanced Analytics” and related marks are our trademarks. Other marks are the property of their respective owners. Except for the limited rights expressly granted herein, all intellectual-property rights in the Platform, Site, and Content remain with Astro Advanced Analytics or its licensors.

You may provide feedback or suggestions (“Feedback”). We may use Feedback free of charge, worldwide, in perpetuity.

9. Availability and Platform Changes

The Platform’s availability depends on various factors (networks, hardware, etc.). We may modify, update, suspend, or discontinue the Platform or Site at any time without liability.

10. Disclaimer of Warranties

THE SITE, PLATFORM, AND CONTENT ARE PROVIDED “AS IS,” “WITH ALL FAULTS,” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES—EXPRESS, IMPLIED, OR STATUTORY— INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE, OR THAT DATA FROM THIRD-PARTY SOURCES IS ACCURATE OR COMPLETE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ASTRO ADVANCED ANALYTICS AND ITS REPRESENTATIVES SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR DATA) ARISING FROM OR RELATED TO THE PLATFORM. OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US (IF ANY) DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

12. Indemnification

You will defend, indemnify, and hold harmless Astro Advanced Analytics and its representatives from any claims, damages, or expenses arising out of(i) your use or misuse of the Platform, Site, or Content;(ii) your violation of these Terms; or(iii) your violation of any third-party rights.

13. Amendments to the Terms

We may update these Terms at any time. Material changes will be posted on the Site and/or emailed to you at least seven (7) days before taking effect. Continued use after the effective date constitutes acceptance of the updated Terms.

14. Termination

We may suspend or terminate your access to the Platform at any time, with or without cause. We may also discontinue or modify any aspect of the Platform without notice. Sections that by their nature should survive termination (e.g., IP, limitations, indemnities) will survive.

15. Third-Party Components and Open Source

The Platform may include third-party or open-source components subject to their respective licenses. If their terms conflict with these Terms, their license terms govern solely as to those components.

16. General Provisions

17. Contact Information

Questions or comments? Email us at support@astroadvancedanalytics.com.